The South Tyrol Museum of Archaeology can be visited with or without a reservation.
With a reservation, you can enter the museum at your selected time without waiting. Without a reservation, especially on busy days, you may experience long waiting times. If you’d like to skip the line, we recommend booking your visit online at https://www.iceman.it/en/reservations.
 
Available time slots are released three days in advance and updated in real time, so today you can book for the same day, the next day, or the day after.

Please note that during high season, tickets tend to sell out quickly.

Payment is made directly at the ticket shop, either in cash or by debit/credit card.
Please be aware that reservations cannot be modified after booking. No refunds are provided, as no advance payment is required.

Yes, people with reservations have priority admission.

A line may form in front of the museum when the number of visitors exceeds its maximum capacity. The waiting time depends on several factors beyond our control, such as the duration of each visitor’s stay inside the museum. For this reason, we are unable to provide estimates and kindly ask you not to call for this information.

Visitors with a reservation can enter the museum immediately at their selected time and purchase their ticket directly at the ticket shop.

Please note: If you do not arrive on time, your reservation will no longer be valid.

Entry is not guaranteed if you arrive late. If the museum is at full capacity (i.e., there's a queue), your reservation will no longer be valid. Depending on the number of visitors, waiting times may apply.

No, reservations only include admission. Audio guides are available at the ticket desk for €4.00 per person.

Guided tours must be requested in writing at info@iceman.it at least 4 working days in advance. Booking is only considered valid after you receive written confirmation.

The office is open Monday to Friday, 9am – 1pm (except on public holidays). Individuals, families, and small groups of less than 10 people can only make reservations online.

No, every reservation is private; external participants cannot be added.

Unfortunately, not. We recommend making a reservation to avoid waiting. ​

Yes, accompanying people receive free admission. When booking, both the person with the disability (admission: €10.00) and the accompanying person must be specified.

No, the South Tyrol Museum of Archaeology does not offer online ticket sales. Tickets can only be purchased on the day of your visit and directly at the museum’s ticket shop.

However, it is possible - and strongly recommended - to reserve your entry in advance. Reservations for individuals and families can only be made online through the museum’s website and not by phone.

No, the admission price applies to the entire museum; partial visits are not discounted.

No, the ticket is valid for the entire museum, and it is not possible to obtain a reduction for the section dedicated to Ötzi alone.

As a provincial museum, we do not adhere to this initiative which is applied only to state museums.

No, it is not possible to obtain any discount or free admission with the museumobil Card or other guest cards. As of January 1, 2025, the museumobil Card, which previously granted free entry to most museums in South Tyrol, is no longer available. Consequently, guest cards from various tourist regions and those issued by accommodations, which previously included museum visits as part of their services, are no longer accepted by the South Tyrol Regional Museums, including the South Tyrol Museum of Archaeology. Please be aware that outdated or incorrect information may still be found online.

Members of ICOM and of the Austrian Museum Association (Museumsbund Österreich) receive free admission upon presentation of a valid membership card. 

Only for personnel on duty.

Not currently. ​

Yes, during the summer holidays there is free admission for schoolchildren with a valid South Tyrol Pass (ABO PLUS) from the middle of June to the beginning of September. More detailed information and current period of validity (in German and Italian): https://museen.provinz.bz.it/de/freier-eintritt-museen-aboplus

Members of the press have free admission to the museum. Please show your press pass at the ticket desk or register in the press list there. Do not forget to reserve your desired visit time online! Free admission does not entitle you to skip the queue. Alternatively, you can send an email to press@iceman.it (at least 4 working days before the date of your visit).

The national teacher card (“carta docente”) is not valid for private visits to the South Tyrol Museum of Archaeology. Teachers only receive free admission if they are accompanying school groups.

No, admission is €10.00; the accompanying person receives free admission.

The cost for entry for a disabled person is €10.00, while the companion enters for free.

The companion enters for free, but the actual number of people accessing the museum must be entered, so in addition to the disabled person, the companion must also be entered. The cost for the disabled person is €10.00.

No, the museum does not offer any rooms for private parties or rentals.

By appointment: Tuesday & Thursday 9:30 AM – 1:00 PM and 2:00 PM – 3:00 PM, Saturday 9:30 AM – 12:00 PM. Please send inquiries to biblio@iceman.it or call +39 0471 320123 during library opening hours. The museum library collection is integrated into the online catalogue of the University Library of the Free University of Bozen-Bolzano.

Yes, businesses with a VAT identification number can use the museum voucher below. The voucher must be filled out completely and correctly in accordance with the terms of use and must be handed in by the guest at the museum ticket office. At the end of the month, the company which used the voucher will receive a total invoice. Further information is available at marketing@iceman.it.

+ PDF Voucher for admission to the museum

+ Terms of use for the voucher

On average, about one hour; there is no time limit.

No, these must be stored in lockers that can be locked with €1 or €2 coins. The coin is returned at the end of the visit.

There are lockers available in different sizes. They can be locked with €1 or €2 coins. The coin will be returned at the end of the visit.

The museum provides lockers for storing large bags and backpacks. There are also lockable cabinets available for suitcases.

Unfortunately, not. We therefore strongly recommend making a reservation to avoid waiting.

The museum is located in the pedestrian zone and does not have parking facilities on site.

Recommended parking lots: Parkplatz Siegestor (c. 6 minutes on foot), Parkplatz Schloss Maretsch (c. 7 minutes on foot), Walther Square Parking (c. 7 minutes on foot) and Parking Bozen/Bolzano Center on Via Josef Mayr Nusser, 24 (cheapest parking garage, c. 15 minutes on foot).​ https://parking.bz.it/

Motorhome parking at Bolzano Cemetery, Via Maso della Pieve or Bolzano South, Via Bruno Buozzi: https://www.bolzano-bozen.it/images/pdf/parcheggi-camper.pdf, connection to cycling path network, city busses, local train.

It is allowed without flash for private use, EXCEPT on the 1st floor (mummy and Ötzi’s organic associated finds) and in the special exhibition on the 3rd floor.

Small dogs may be brought in a carrier bag or in your arms. For larger dogs, a non-reservable kennel is available in the entrance area.

No, but there are numerous dining options in the area.

Yes, all areas can be reached by elevator. ​

Yes, they are welcome in the museum.

Not currently.

For guided tours: maximum of 25 students (+2 teachers). For larger groups, divide into subgroups and send an additional booking request.

For workshops: maximum of 12 students (+2 teachers) per time slot. Two simultaneous slots may be booked for up to 24 students.

The duration of workshops varies depending on the chosen offer. For further details, please consult our website where you will find all the information divided by school level:

Elementary schools | Middle schools | High schools

You can find out about time slots and bookable days for workshops on our website HERE

The costs for guided tours for school groups are: 

€4.00 for the tour + €3.00 for admission = €7.00 per student.

For groups of up to 15 schoolchildren, 1 teacher has free admission; additional chaperones pay €10.00 per person. 

For groups of 16 or more schoolchildren, 2 teachers per group have free admission.

No, schoolchildren with disabilities pay the same amount as other children. However, people accompanying them receive free admission.

The costs for the workshops are: 

€6.00 for the workshop + €3.00 for admission = €9.00 per student.

For groups of up to 15 schoolchildren, 1 teacher has free admission; additional chaperones pay €10.00 per person. 

For groups of 16 or more schoolchildren, 2 teachers per group have free admission.

No, it is not necessary. The workshop already includes an introduction in the exhibition rooms before the activity, so a guided tour would be superfluous, resulting in a double cost for the same content.

No, an additional guided tour is not necessary. The workshop already includes an introduction to the exhibition, making a separate guided tour unnecessary and doubling the cost. 

Payments are possible via:

Invoice: To do this, the billing details (name of the school, tax number, recipient codex (“codice univoco”), CIG code (“Codice Identificativo Gara”)) must be submitted in advance. Note: We do not contact school secretaries directly. 

Payment by cash or card (debit / credit card) directly at the museum ticket office.

No, for card or cash payments only a payment receipt will be issued (not valid for tax purposes). It is not possible to issue an invoice retroactively. Anyone who requires an invoice must pay the amount as part of an invoice. In any case the group must stop by the ticket desk.

Yes, reservations are mandatory for groups.

Yes, groups with reservations do not need to wait in queues.

Please provide us with a mobile phone number in advance where we can reach you while you are on the move. In case of delays, please notify us immediately so the reservation office can check if your guided tour can be rebooked. If no other tours are available, only admission may be granted depending on availability. In any case, the tour must still be paid for.

Yes, you will receive a free press ticket by showing your press pass or by registering your details on our press list at the ticket counter.

You can get a free guided tour in German, Italian, or English, depending on availability, if you register at least 4 working days in advance. If no tours are available, you will receive our audio guide free of charge, subject to availability.

No, press tickets are only valid for members of the media. People accompanying you pay regular admission. However, if you have booked a free guided tour or audio guide, these are also valid for the people accompanying you.

No. Free admission does not automatically entitle you to immediate entry. However, you can reserve your visit time online using the short-term reservation form or make an appointment for a free guided tour (at least 4 working days in advance) with the reservation office info@iceman.it.

The most important research findings can be found under Iceman Research Milestones. In addition, there is also our Iceman Database which provides information based on keywords and is available at two different levels

You will receive press information in a digital format at the museum, or you can download it here.

You are welcome to subscribe to the press mailing list.

Members of the media have free admission to the museum. Please show us your press pass at the ticket counter or register in the press list there. Do not forget to reserve your desired visit time online! Free admission does not entitle you to skip the queue. Alternatively, you can send an email to press@iceman.it (at least 4 working days before the date of your visit).

In our media archive you will find a selection of royalty-free images available to download immediately. For further motifs please contact photo@iceman.it (with advance notice).

The museum’s images can be used free of charge for press purposes, school textbooks, scientific articles, and presentations provided the correct copyright is cited. For photos in the exhibitions and commercial purposes please contact the image archive at photo@iceman.it.

Press photos may only be taken with prior written permission and outside of the museum’s opening hours. You can apply for permission at photo@iceman.it (Mo. through Fr. 9:00 AM – 1:00 PM).
For private purposes, you may take photos in the museum without a flash, EXCEPT on the 1st floor with Ötzi’s organic associated finds and in the special exhibition on the 3rd floor. We reserve the right to take legal action in the event of violations.

You are very welcome to take a selfie with Ötzi’s reconstruction on the 2nd floor <3. However, it is not allowed with the mummy on the 1st floor.

Recording videos or TV interviews in the museum is only allowed with prior written permission from the Photo & Film Department (photo@iceman.it). Recording must be done outside of the museum’s opening hours.